As an HR Director, it is imperative to work with a broker that understands the needs of the organization and the state of the healthcare market. BIS guided us through the renewal process, and discussed what types of plans made the most sense based upon our needs. Their knowledgeable and customer oriented staff sets BIS apart from their competitors. Our Account Manager, Client Services Specialist and all of the BIS Benefits staff are dependable, responsive and always willing to help solve a problem or answer a benefits-related question.