Barbara Durden

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Barbara Durden

Client Services Specialist

Barbara joined BIS Benefits in 2010 as a Client Services Associate. In this role she assists our clients and their employees with claim resolutions, enrollments and general insurance inquiries. She also holds a Georgia Life and Health License.

Service has long been a hallmark of Barbara’s work. When she worked as an Affiliate Relations Specialist for Home Box Office, she serviced cable affiliates in the Kansas and Oklahoma region. Just prior to joining BIS, Barbara worked 15 years as an agent for a local boutique real estate company in Atlanta. In this role, she built a loyal clientele assisting families with some of their most important financial decisions. She also, with care and understanding, walked many of these same clients through the process of making difficult decisions. These skills are now engaged in her role as a Client Services Associate as she patiently assists clients with the arduous task of understanding insurance claims and working toward resolution with insurance carriers and medical providers. Clients find her calming phone presence — which certainly is not lacking Southern charm — to instill the confidence their needs will be met.

Barbara is a native Atlantan. She and her husband live in Cumming and have three grown sons. They are members of Mount Pisgah United Methodist Church in Alpharetta. At home, they enjoy cooking and entertaining friends.